LumenBetaGlobal Sourcing
Available now

Tracking & client portal

Clients follow their own shipments on a link, around the clock, without an account or a phone call.

How it works

Fewer "where is my cargo?" calls. Your clients check for themselves.

New shipmentDraft
Step 1 of 4
In the app

What it looks like in Lumen

Lumen appSample data
A client tracking page on a phone, showing a sample shipment's milestones from PO confirmed to departed origin.
What your client sees on their tracking link. No login.
What it does

Clients follow their own shipments on a link, around the clock, without an account or a phone call.

  • A tracking link per shipment, no login needed
  • Milestones updated as the shipment moves
  • Truck drivers tap Picked up, Arrived and Delivered on a link, with a photo. No app
  • A client portal with inventory, orders and invoices
  • Container and parcel updates straight from the shipping line or carrier, with last-free-day warnings, coming next
Where it sits

Included in: Forwarder Pack and Importer Pack

Forwarder Pack

For small and mid-size freight forwarders.

Book a demo or start a trial for the Forwarder Pack

Importer Pack

For brands and distributors importing from Asia and India.

Book a demo or start a trial for the Importer Pack
Read more

A longer piece on this

See it on your own shipments.

Start a free trial and we set it up with you, or book a demo and we’ll show you the parts that would help.